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LifeSave KūPono Adds Ground Ambulance Resources to Care System

October 28, 2020

Oahu, HI— LifeSave KūPono, an emergency air medical transport company, is pleased to announce the addition of ground ambulance units to its care system on the Islands. Four ambulances will be in use for continuation of care alongside LifeSave KūPono’s fixed wing air ambulances located on Oahu, Maui, and in Hilo, with an ambulance also to be stationed in Kona. Oahu’s ambulance is already in service, with the other three units in place by early November.

In March 2018, LifeSave KūPono began operation after LifeSave Transport assumed full control of medical bases previously operated since 2013 in partnership with AMR. Its expert medical crews safely transport patients with medical emergencies by air who may need advanced care provided by a trauma center, a cardiac cath lab, or a stroke team on another Island. The operation is a complete system created to care for patients 24 hours a day, 7 days a week.

With the added resource of ground units, KūPono flight crews will have instant access to the ground component of transfer from hospital to aircraft at the referring sites and from airport to receiving hospital. 

“We are honored to be completely self-reliant in transporting our patients via air and ground throughout their clinical course. This falls right in line with our goal of providing our patients and community quality care as safely and efficiently as possible,” explained LifeSave KūPono Clinical Program Manager, Jillian Kelekoma.

Photo by Fonzo Asejo. Tina Hamayasu, Clinical Operations Manager, pictured directs ambulance during CEVO training.

Due to the current strain on ambulance resources in the state, as of October 12, 2020,  at least 20% of all LifeSave KūPono’s air ambulance transports required flight crews to wait an average of 30-40 minutes for transportation with their patients via local ground ambulance both to and from the hospital or aircraft. The addition of ground transportation to LifeSave’s operation ensures a significant time-savings, estimated to save on average an hour per transport, for the crews who now have dedicated transportation for their patients. Ultimately, this decreased transport time translates to better patient outcomes and more availability for local 911 ambulances to respond to other community needs.

The company’s ground units come as another key piece of LifeSave’s Hawaii operation designed to best serve its patients. Implementing this streamlined transport approach allows seamless patient care from air to ground ensuring patients remain in LifeSave KūPono care from the two pilots in the aircraft cockpit, to the certified individuals operating the ground ambulance, and to the highly qualified and specialized providers caring for patients bedside-to-bedside, without delay. At the center of providing this complete system is one centralized communication center for transport logistics and communication including real time tracking of aircraft and ground units. An in-house billing division for care beyond transport focused on providing financially and ethically responsible billing services completes the patient care approach.

LifeSave is an independently held emergency medical transport system including fixed wing, rotor wing, and ground ambulances, state-of-the art communication center, in-house maintenance facility, education department, and in-house patient billing division. LifeSave operates emergency transport aircraft under its own FAA part 135 certificates in Hilo, Honolulu, and Maui, with Mainland locations across Kansas, Nebraska, and Texas. For more information visit, call 1.833.867.5095, or connect with us on social media.

Photo by Fonzo Asejo. LifeSave KūPono medical crew members and Medical Control physician Dr. Kyle Perry posing near one of the company’s new ambulances which are all scheduled to be fully in service November.